Privacy Policy
We use your information only as needed to fulfil your order, provide support, prevent fraud, and operate the store safely.
Information We May Collect
PUBG Player ID for PUBG orders, UNDAWN UID and server, or account/profile details required for another service, plus selected products, payment method, transaction reference when entered, and payment proof sent through WhatsApp. The PUBG checkout does not collect a name, phone number, or WhatsApp number.
How We Use Information
To create and fulfil orders, verify payments, activate services, communicate order status, resolve issues, prevent abuse, and improve the store experience.
Sharing Information
We do not sell or rent personal data. We may share only the minimum required information with a service provider or game platform to fulfil an order, with the selected payment or communication service, or when legally required.
Payment Proof
Receipts are used to verify and match a payment to an order. Hide your balance and unrelated transactions before sending. Never send a PIN, password, CVV, card number, or OTP.
Retention & Security
Order data is kept only as long as reasonably needed for fulfilment, disputes, accounting, security, and legal requirements. Reasonable technical and organisational safeguards are used, but no online system can guarantee absolute security.
Local Storage & Currency
The website may use local browser storage for your cart, currency, and preferences. An external exchange-rate service may be used to display estimates. EGP remains the base price and the final amount is confirmed when an order is created.
Third-Party Services
Links may open independent services such as WhatsApp, InstaPay, or game platforms. Those services operate under their own policies.
Your Choices
You may ask about, correct, or request deletion of data associated with your order when no legal or security requirement requires retention. We may ask for the order number or other verification before acting.
Minors
Customers below the legal age should obtain permission from a parent or guardian before purchasing.
Privacy Contact
Contact WhatsApp support and include your order number for privacy, correction, or deletion requests.